FAQ
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@tianyingsteelbuilding.com
A: We are manufacture factory. And you are welcomed to visit us at any time for inspection. The quality control flow and sales team will show you our professionalism. Also, you will get best and most competitive price after visiting us.
A: Established a procedure to check products at all stages of the manufacturing process - raw materials, in process materials,validated or tested materials, finished goods, etc. SGS, BV and other testing are available for us.
A: Our business objectives are to give the best price with same quality and best quality with the same price. We will do everything we can to reduce your cost and guarantee you get the best product that you paid for.
A: Yes, we will send you the detailed installation drawing and video for free, we can provide the service of installation,supervision, and training by extra. We can send our professional technical team to supervise installation on site overseas.
A: You are welcomed to send an inspector, not only for the container loading, but any time during the production time.
A: Yes, we could design full solution drawings as your requirements. By using AutoCAD, PKPM, MTS, 3D3S, Tarch, Tekla Structures (Xsteel) etc., we can design complex industrial building like office mansion, super marker, auto dealer shop,
shipping mall, 5 stars hotel.
A: Delivery time depends on order quantities. In general, the delivery time to nearest seaport in China will be 30 days after
receiving deposit.
A: You can contact us by email, phone, WhatsApp, Skype,and so on 24*7 and you will get reply within 8 hours.
A: Before placing order, our sales and engineers’ team will provide you the suitable solution according to your requirements. Proposal drawing, 3D drawing, Materials’ photos, finished projects photos are available, which will help you understand the solution we provided deeply.
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